Get Connected

Get Connected

Northville Township utilizes a variety of methods to communicate with residents, businesses and community members. The goal of these methods is to inform and educate about news, boards and commission dates/agendas, special events, general interest and public safety information. 

This serves as a framework for Northville Township communications, including electronic and printed publications, social media, and community events. This list of guidelines should assist in the process of disseminating information during critical incidents and day-to-day activities.

The Township has three categories of communication: community, advisory and alerts. The methods and timeliness of communicating information is determined by the category type.

ALERTS
Urgent and time sensitive. They require action on the part of the message receiver. When an alert incident occurs, it will be communicated to the community via electronic and social media platforms at any anytime.

Examples
- Gas leak
- Severe weather (tornado warning)
- Missing child
- Active shooter
- Boil water advisory

These types of alerts may be shared in the following ways:
- website news
- website banner
- Mobile app – push notification
- Nixle Wire (text/email)
- Facebook
- Twitter
- Press Release

ADVISORY

Important and time sensitive. When an advisory incident occurs, The information will be communicated to the community via Nixle and Twitter. Other social media platform will also be used generally between 7am and 9pm.

Examples:

- Road closure/detour (impacting traffic)
- School/Township Office closing
- Police activity (home invasion, robbery)
- Water main issue

These types of advisory updates may be shared in the following ways:
- website news
- Mobile app – push notification
- Nixle Wire (text/email)
- Facebook
- Twitter
- Press Release (optional)

COMMUNITY
General information or non-urgent updates and are not time sensitive. 

Examples:
- Tax bill format changes
- Community wide special events i.e. Fire Department Open House
- Election information
- Household Hazardous Waste Day
- Programs i.e. Dog Walker Watch; Coffee with a Cop
- Board and Commission Meeting Information
- Flyers, brochures, etc.
- General PD information: calls for service; HOA meetings; events

These types of community non-urgent updates may be shared in the following ways during business hours.:
- e-newsletter
- website banner
- website calendar
- website news
- Facebook
- Press Release 


Contact Us
44405 Six Mile Road
Northville, MI 48168
8am - 4:30pm (Monday - Friday)
(248) 348-5800